To start services, please visit city hall at 1418 East Main Street. You will be asked to show a current I.D. (driver's license) and pay a deposit to open your account.
The following deposits are required to start service:
$100 if you are renting the property
$65 if you own the property
Water & Sewer customers may pay their bill by phone by calling: (866) 582-8756.
Customers who wish to view billing information online and access convenient online payment options can use the link below to create/access their new online customer portal:
View our most recent annual quality report here.
Copies are available upon request at City Hall.
We love our customers, so feel free to visit during normal business hours at Charleston City Hall
1418 East Main Street.
Utility Billing: Kayla Neissl
Open today | 08:00 am – 05:00 pm |
For after hours water & sewer emergencies call 479-965-5100.